A+ Customer Service

Thank you for visiting our site! We are fully aware that you have several choices of where you can buy your OS&E and in-room accessories and we do not take your patronage for granted but given the opportunity, we will do everything possible to earn your business and include you as part of the SLX Hospitality family for many years to come.

Our Service Commitment to You

Our aim is to build a long-term relationship with you. The foundation of this relationship is our Service Commitment – to anticipate and exceed your expectations. Our Service Commitment sets out the standards that our customers can expect from SLX Hospitality and that we demand of ourselves.

To offer all of our customers, no matter what type or size establishment, our complete commitment to top quality products, great prices and professional, friendly service.

As a SLX Hospitality client you should expect nothing less than the best possible service every time you deal with one of our representatives in person, on the phone or by email.

We’re always looking for better ways

Like the old quote says, Good, Better, Best, we’ll never let it rest until our good is better and our better best.

At SLX Hospitality, we’re all about continuous improvement and regular reviews of our service standards and products. Your feedback helps us find better ways to work with you and provide products that better suit your needs.

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